Seller Payment Policy

Effective Date: 1 Jan 2025

At [Your Fashion Marketplace Name], we value our seller partners and aim to maintain transparency in our payment processes. This policy outlines how and when fashion product sellers are paid for their orders.

1. Payment Cycle

Sellers will receive payments on a weekly basis, with payouts processed 7 days after successful delivery of the product. This ensures time for delivery confirmation, returns, or exchanges common in fashion purchases.

Example: An order delivered on 5th April will be eligible for payment on or around 12th April.

2. Payment Method

All payouts are transferred directly to the seller’s registered bank account via:

NEFT
IMPS
UPI

Sellers must ensure their bank account details are correct to avoid any payout delays.

3. Deductions and Fees

We apply the following deductions before releasing payments:

Platform Commission: Based on category and seller agreement
Payment Gateway Charges: ~2% per transaction
GST (if applicable): Deducted based on seller’s GST registration
Return/Exchange Handling Fee: If any fashion item is returned or exchanged, associated logistics and handling charges will be adjusted

Note: Fashion items often have higher return rates. Sellers must factor in return handling costs when pricing their products.

4. Minimum Payout Threshold

The minimum payout is ₹500. If your total due amount is below ₹500, it will be carried forward to the next weekly cycle.

5. Return/Exchange Impact on Payment

Since fashion items (like clothing, footwear, and accessories) are prone to size or style-related returns:

Payments for orders returned within the return window (typically 7 days) will be held until the return is confirmed.
Refund adjustments for returns or exchanges will be made in the next eligible cycle.

6. Payment Report

Each week, sellers will receive a detailed payment report showing:

Order-wise sales breakdown
Deductions (commission, tax, returns)
Net payable amount
Payment status

Reports will be emailed or accessible in the seller dashboard.

7. Tax Compliance

Sellers are responsible for ensuring GST registration and compliance.
TDS will be deducted as per the law, if applicable.
Annual TDS certificates will be issued to eligible sellers.

8. Delayed or Failed Payments

Payments may be delayed due to:

Bank holidays
Incorrect bank account details
Technical issues in payment systems

Sellers will be notified via email or SMS in case of delays. Our team will resolve the issue at the earliest.

9. Dispute Resolution

For any issues related to payouts or payment reports, sellers must reach out within 5 days of receiving the payment summary. Our support team aims to resolve all disputes within 7 working days.

Need Assistance?

For queries related to your payouts or reports:

📧 Email: digitalmobitel@gmail.com
📞 Phone: 7287096530