Terms and Conditions

Effective Date: 1 Jan 2025

Welcome to [Your Fashion Marketplace Name], operated by MOBITEL DIGITAL OPC PRIVATE LIMITED. By using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing or using our website, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. User Eligibility

  • Age Requirement:
    You must be at least 18 years old to create an account or make purchases on our platform.
  • Account Registration:
    To shop on our website, you may need to register an account. By registering, you agree to provide accurate, up-to-date information and maintain the confidentiality of your account credentials.
  • Account Security:
    You are responsible for maintaining the security of your account and for all activities that occur under your account.

3. Product Listings and Availability

  • Product Information:
    We strive to provide accurate product descriptions, prices, and images. However, we do not guarantee that the product details are always error-free. In case of an error, we reserve the right to correct it and notify customers of any changes.
  • Availability:
    Products listed on our platform are subject to availability. If an item is out of stock, we will notify you and may offer a suitable replacement or a refund if payment was made.

4. Order and Payment

  • Order Confirmation:
    Once you place an order, you will receive an order confirmation via email. This does not constitute a contract, and we reserve the right to cancel orders in cases of pricing errors or other issues.
  • Payment Methods:
    We accept various payment methods, including credit/debit cards, UPI, and other digital wallets. All payments must be made in full before shipping your order.
  • Price Changes:
    Prices for products on our website may change without notice. If the price of an item changes after your order is confirmed but before it is processed, we will notify you and give you the option to proceed with the updated price or cancel the order.

5. Shipping and Delivery

  • Shipping Information:
    We offer shipping to select locations. Shipping fees, delivery time, and available delivery methods are displayed at checkout.
  • Delivery Delays:
    We will make every effort to fulfill your order promptly. However, delays may occur due to various factors beyond our control (e.g., weather, shipping carrier issues). We will keep you informed of any significant delays.
  • Risk of Loss:
    Risk of loss or damage to the products passes to you upon delivery. You must inspect the products upon receipt and report any issues (e.g., damaged or missing items) within 24 hours.

6. Return and Refunds

Please refer to our Returns and Warranty Policy for details on how returns, exchanges, and refunds are handled.

7. Prohibited Activities

You agree not to engage in the following activities on our website:

  • Violating any local or international law or regulation
  • Uploading harmful or malicious content (viruses, malware, etc.)
  • Attempting to interfere with the security or functionality of our platform
  • Engaging in fraudulent activities or providing false information

8. Intellectual Property

All content on our website, including product images, descriptions, logos, and trademarks, is the property of MOBITEL DIGITAL OPC PRIVATE LIMITED or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our permission.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use our website, including damages for lost profits, data, or goodwill.

10. Indemnification

You agree to indemnify and hold harmless MOBITEL DIGITAL OPC PRIVATE LIMITED and its employees, agents, and affiliates from any claims, losses, or damages arising from your use of our website or violation of these Terms and Conditions.

11. Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically to stay informed of any updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms will be subject to the jurisdiction of the courts in Delhi, India.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • 📧 Email: digitalmobitel@gmail.com | info@trendcart.co.in
  • 📞 Phone: 7287096530
  • Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (IST)

Company Information

Company Name: MOBITEL DIGITAL OPC PRIVATE LIMITED
Registered Address: 1 Eldeco Centre, Malviya Nagar, Delhi – 110017
Email: digitalmobitel@gmail.com | info@trendcart.co.in
Phone: 7287096530